Sr. Software Developer
Senior Software Developer for the Cyber Security Division, focused on hands-on ServiceNow development, platform architecture and roadmap leadership, and ServiceNow system administration.
- Organization
- Cyber Security Division
- Location
- Toronto, Ontario
- Work arrangement
- On-site
- Employment type
- Contract
- Compensation
- $767/day
- Reference
- RQ11686
Overview
The resource will provide hands-on development activities, strategic platform leadership and roadmap direction while maintaining responsibility for platform administration. The role supports scalable ServiceNow solutions, including development, architecture, governance, modernization, administration, and operational support.
Responsibilities
• Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities.
• Translate technical systems specifications into working, tested applications.
• Develop detailed programming specifications.
• Write and/or generate code.
• Compile data-driven programs.
• Maintain applications and conduct unit tests.
• Resolve and troubleshoot technical problems which arise during the use and operation of software packages.
• Provide technical assistance in implementation, conversion and migrations.
Mandatory Qualifications
• Development experience with ServiceNow portals and Customer Service Management (CSM).
• ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).
Preferred Qualifications
Certifications Preferred
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent).
• ServiceNow Certified Technical Architect (CTA) considered a strong asset.
• ITIL v4 Foundation or higher certification.
Preferred
• Provide operational support, deployment coordination, change management, and documentation as required for development or administration-related work for Service Now.
Skills and Experience
ServiceNow Development (40%)
• 5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
• Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements.
• Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
• Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
ServiceNow Architecture, Strategy & Roadmap (30%)
• 5+ years of ServiceNow platform experience, including 3-5 years in solution architecture and platform governance roles.
• Demonstrated experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies aligned to business objectives.
• Strong knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance.
• Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives.
• Ability to translate business requirements into scalable, sustainable, and future-state ServiceNow solutions.
• Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.
ServiceNow System Administration (30%)
• 5+ years of experience administering ServiceNow in complex enterprise environments.
• Experience managing platform upgrades, patching, release management, cloning, security, and instance health.
• Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance.
• Experience ensuring platform availability, performance, reliability, and operational excellence.
Applications are closed.