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UX Designer - Senior

Senior UX Designer assignment for the Government Services Integration Cluster, requiring 5 days onsite in Toronto.

Organization
Government Services Integration Cluster
Location
Toronto, Ontario
Work arrangement
On-site
Employment type
Consulting
Compensation
$669/day
Reference
RQ11539

Overview

Senior UX Designer assignment with the Government Services Integration Cluster. The role is responsible for creating effective, user friendly and visually appealing interfaces; designing and iterating product functionality based on user testing; and conducting user research to create sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

Responsibilities

• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
• Take a user-centered design approach and rapidly test and iterate the designs.
• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

Mandatory Qualifications

General Skills (55%):
• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
• Ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users.
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience in designing online programs with emphasis in the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core, and new, functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience.
• Experience with Figma, Canvas and similar tools.

Communications Skills (30%):
• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Must Have:
• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
• Ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users.
• Experience with Figma, Canva and similar tools.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Preferred Qualifications

Desirable Skills (10%):
• Knowledge of accessability testing.
• Ability to work with Ontario Design system.
• Knowledge of digital service standard.
• Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships.
• Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS experience (5%).

Nice to have:
• Prior OPS/Public sector exp.
• Exp with Ontario Service Design.
• Exp with UI/UX would be ideal (wireframing, Surveys, Questionaires, consultation, research).

Skills and Experience

General Skills (55%):
• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
• Ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users.
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience in designing online programs with emphasis in the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core, and new, functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience.
• Experience with Figma, Canvas and similar tools.

Communications Skills (30%):
• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Desirable Skills (10%):
• Knowledge of accessability testing.
• Ability to work with Ontario Design system.
• Knowledge of digital service standard.
• Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships.
• Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS experience (5%).

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